At Knightwick Surgery we are proud to offer the highest standard of patient-centred healthcare.
We will keep you up to date with the issues that affect you - on this website, in our newsletters and on our digital display in the waiting room.
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You should receive a letter from us explaining that we are required to inform you of your named accountable GP. This has become a government requirement for all GP surgeries.
The GP named in the letter may not necessarily be the doctor who normally looks after you. Your named GP has been allocated to you automatically by our computer system as the GP who you were registered with when you first joined the practice (or their sucessor, if that GP has since retired).
You need not do anything and can continue to see your usual doctor when you visit the surgery.
Online Medication Ordering
HAVE YOU REGISTERED FOR THE NEW SYSTEM?
THE OLD ORDERING SYSTEM WILL BE SWITCHED OFF ON 31ST JULY
YOU NEED TO REGISTER FOR THE NEW SYSTEM BEFORE THIS DATE
The new process will link directly to our Patient Information system and will eliminate the need for us to print out your request and enter it manually into our dispensing system. This means that requests are less likely to be mislaid or incorrectly transcribed, so reducing errors and improving efficiency. We will also be phasing out ordering via email for the same reasons.
There will be the facility to enter queries or comments concerning your request - e.g. requesting holiday supplies. This should not be used for queries relating to health issues.
You will need to register to use this service but please note that if you are already registered for online appointment booking, you will be able to use your current log in details.
You may need to contact Reception to activate the medication ordering module.
We will keep you informed of progress but the new system should be up and running by the end of May.
If you have any queries, please contact Kate Parkinson on 01886 821279 or email firstname.lastname@example.org
(Site updated 22/07/2014)