Contact Us.
Where to find us, and how to get in touch with our Surgery.
Opening Times
Practice Information
Monday: 8:00am to 6:30pm
Tuesday: 8:00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
We are closed for all public holidays and bank holidays.
Dispensary Opening Times
The practice dispensary is open from 8:30am to 6:30pm from Monday to Friday.
Address:
The Surgery
Bromyard Rd
Knightwick
Worcester
WR6 5PH
Telephone - 01886 821279 or 01886 821697
Email - knightwick.surgery@nhs.net
Please note this mailbox is for administrative queries from healthcare professionals only. Any patient queries should be made via Patient Access, Online Consultations or by calling the surgery.
When we are closed.
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
Online Consultations
You can still submit routine queries via our Online Consultation service - you can read more about this on our Appointments page.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Enhanced Access appointments.
For evenings and weekends.
In addition to our normal opening hours and our extended surgery opening times, patients can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.
GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments may be by telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will be able to help you.
Accessibility.
All medical facilities are fully accessible for disabled patients. The building is fully accessible for wheelchair or mobility scooter users, and there are induction loops for those who are hard of hearing or deaf.
All medical facilities are fully accessible for disabled patients. The building has no lifts as no clinical rooms are upstairs.
The building has accessible parking and a ramp to the front door, but there are no automatic doors to enter or exit the building. We have an accessible bathroom with changing facilities. The Surgery uses easy to read signs throughout the building and an induction loop is used in reception.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.
Patient Feedback
The team at Knightwick Surgery highly value patient feedback. Whether it’s praise for members of our team or something hasn’t quite pleased you during your care, we’d really appreciate if you could leave us some feedback so that we know where to focus improvements. Please complete the form below and click Submit once completed.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter, please call reception to leave a comment, or make an appointment to see the appropriate person.